Sunday, January 25, 2009

Developing effective communication skills

The definition of professional communication, as taken from the wikipedia, is “written, oral, and visual communication within a workplace context”. To be successful in our careers, it is no longer sufficient to be just competent but also how we maintain professional relationships through effective communication. Similarly in our life, communicating efficiently is important for our roles as a friend, family member or spouse.

There are two aspects of professional communication skill that I wish to improve on- presentation and written skill.

I believe that presentation skill is the most important communication tool that one should be proficient in. It is through presentation that ideas are being conveyed. As akin to an innovative product without good marketing, no matter how fantastic an idea is, without good and convincing presentation, it can be easily be disregarded. Sadly, I am terribly weak at the verbal component of it! Even with adequate preparation, I would get very nervous in a formal setting.

Secondly, I am not competent in the written skills used in formal context. I am comfortable with writing scientific reports, which I have been doing for the past years. As we have just learnt, effective communication in workplace is essential to avoid misunderstandings, potential conflict and unhappiness. One good trick we learnt is to use 7Cs as a guideline- clear, complete, concise, considerate, correct, credible and creative.

Frankly, my primary motive for choosing es2007s was to create an impressive resume and because it has no examinations. After two lessons, I realised I’ve taken communication in workplace too lightly and there're much more for me to learn. Hopefully, I will learn to become a good communicator, allowing me to adapt better in the working world.

4 comments:

  1. on the whole your post is fine. However, i feel that it is a bit lengthy. As mentioned in your post it would be good to be concise. I hope you would be able to benefit from this module and imrove on both your presentation and written skills. (commented by ramani d/o Challiah)

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  2. Hi Huixin! You seemed really worried about your presentation and written skills. I do agree with you that presentation skill are very important in the work environment so that we can put across our ideas clearly and promote them. But I think that you should not be overly concerned about it or you won't enjoy the lessons! You should relax and have fun! I believe that once we have completed the course, the skill that we learn will definitely help us to improve. So don't worry, be HAPPY! :D

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  3. Hello Huixin:) Like you, I face similar problems with oral presentations. However, after hearing feedback from seniors who have taken this module, I have faith that we will develop good oral presentation skills after this module! I have to agree that we do need to communicate effectively with those around us in order to maintain the relationships that were already built. Let's work hard towards developing effective communication skills this semester yah? :)

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  4. Heyo Hui Xin!

    You're right in pointing out that to be successful in our careers these days, it is no longer sufficient to be just competent but also to maintain professional relationships through effective communication. Employers generally value individuals who not only can work independently but also can work in teams effectively. As such, it is definitely a good headstart for one if he/she is an effective communicator.

    Don't fret about your presentation and written skills for these are things you can surely pick up along the way with continuous effort and hard work. :)

    By the way, we share the same motives as to why we chose to read es2007s - to produce an impressive resume and NO EXAM. ;)

    Collen

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